Surrey Adviceline 0808 812 7087 | National Adviceline 0800 144 8848 | Monday to Friday 9am to 5pm

No-one left behind

About the service

We have one caseworker and one adviser working for us as part of Surrey County Council’s “No one left behind” scheme. The project is set up to help mitigate and manage the impacts of poverty to help improve health, wellbeing and life chances – with a particular focus on support in communities through outreach. They specialise in benefits and debt advice, but can help with other issues such as housing, financial capability, issuing food vouchers and can help people with applications for charitable grants.

When & where the service is available

We operate from local Tandridge outreaches as part of the service.

Appointments can be arranged through our Caterham and Oxted offices for clients referred through this project, as well as support on the phone and email.

Accessing the service / referrals

When you contact us for support through our normal routes, we’ll consider if you need a referral to this service. You can also be referred by:

  • Surrey County Council community helpline team (0300 200 1008)
  • Action for Carers