Surrey Adviceline 0808 812 7087 | National Adviceline 0800 144 8848 | Monday to Friday 9am to 5pm

Macmillan Welfare Benefits Service

About the service

The Macmillan service offers welfare benefit advice to anyone affected by cancer living in Surrey. It will also take those with a terminal illness throughout Surrey. They can also help with additional advice such as housing and employment and will signpost to other services where relevant.

Our experienced advisors can answer your questions about claiming benefits and help explain what financial support, unemployment benefits or disability benefits you might be entitled to, such as Statutory Sick Pay (SSP), Attendance Allowance (AA) or the Personal Independence Payment (PIP).

They can also assist with:

  • the benefits application process
  • the benefits appeal process
  • benefits eligibility criteria
  • general benefits enquiries

When & where the service is available

Face to face appointments can be arranged when required in our offices or at East Surrey Hospital for clients referred through this project, as well as support on the phone and email.

Accessing the service / referrals

You can access the service by calling 0344 847 7727 and leaving a message for the team who will get back to you, or by email on You can also be referred by an organisation or health professional.