Surrey Adviceline 0808 812 7087 | National Adviceline 0800 144 8848 | Monday to Friday 9am to 5pm

Debt Advice Service

About the service

Our debt advice service is designed to specifically help people who are either struggling with, or at risk of struggling with debt. We have one part time debt adviser working and one volunteer debt adviser, focusing on helping clients to maximise their income, budget sensibly, and make affordable repayment arrangements for the money that they owe. Clients can be helped to get informal holds on action from creditors, and we can also help them apply for a “breathing space” that gives them a 60 day hold on any action by any creditor to enforce a debt. In some cases, clients are helped to have their debts written off through insolvency, or even by writing to creditors to request a write off due to their vulnerability.

When & where the service is available

Appointments can be arranged in our Caterham and Oxted offices for clients referred through this project, as well as support on the phone and email.

Accessing the service / referrals

When you contact us for support through our normal routes, we’ll consider if you need a referral to this service.