Surrey Adviceline 0808 812 7087 | National Adviceline 0800 144 8848 | Monday to Friday 9am to 5pm


We welcome your feedback, especially positive comments that we can pass on to your adviser.

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If you’re not happy with the service you’ve received, please let us know by completing our feedback form.

If you want to make a formal complaint, please write to:
Head of Quality
North Yorkshire Citizens Advice and Law Centre
23 Newbiggin
DL10 4DX

We will investigate your complaint and aim to respond within 5 working days. If you are not satisfied with the outcome, you can ask for a further review.